Refund and Return Policy

At IDPAPA (Creovate Cards Limited), we take pride in providing high-quality One Piece trading cards and ensuring customer satisfaction. Please review our refund and return policy below:

1. Return Eligibility

· Returns are accepted within 14 days of delivery.

· Items must be unopened, unused, and in their original packaging to be eligible for a return.

· Sealed booster packs, boxes, and special edition sets cannot be returned once opened.

2. Refund Process

· To initiate a return, please contact our customer service team at [email protected] with your order details.

· Once your return is approved, you will receive instructions on how to ship the item back.

· Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

3. Non-Refundable & Non-Returnable Items

· Opened or damaged products due to customer handling.

· Custom or personalized items.

· Digital or online-exclusive products.

4. Damaged or Incorrect Items

· If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

· We will offer a replacement or full refund, depending on availability.

5. Return Shipping Costs

· Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective items).

We strive to provide the best experience for all One Piece card collectors. If you have any concerns, feel free to reach out to us!