Welcome to idpapa.xin! We are dedicated to providing efficient and reliable delivery services for your orders. To ensure a smooth experience, please review our Shipping Policy below, which outlines the terms and conditions related to your purchase. Your satisfaction is our priority, and we aim to keep you informed every step of the way.
Shipping and Transportation Policy
lIf an item in your order is temporarily out of stock, we will ship the available items immediately and send the remaining products once they are back in stock.
lShipping fees are non-refundable and are calculated based on the weight of your items and the delivery address.
lDelivery times may vary depending on the carrier, shipping method, destination, and the number of items in your order. Please note that some orders may arrive in multiple shipments.
lOur standard shipping service is available only for mainland USA and Canada.
lFor customers in remote U.S. regions (Hawaii and Alaska) and outside the U.S. and Canada, expedited shipping is the only available option, with a flat fee of $60.
Taxes and Additional Fees
lAdditional shipping charges may apply depending on the destination and size of your order.
lCustomers are responsible for any applicable taxes, fees, or duties, such as sales tax, VAT, customs duties, or excise taxes, associated with the delivery.
lIf your order arrives damaged, please contact us within 5 days of receipt for assistance.
Global Shipping Options
We offer worldwide shipping to ensure our products reach customers across the globe.
lFlat Shipping Rate: A flat fee applies to all orders, and free shipping is available for orders of two or more items.
lEstimated Delivery Time: Delivery typically takes 14-20 working days, depending on your location. For country-specific details, please visit our delivery page.
lOrder Confirmation and Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 2 working days after placing your order to receive this email.
For any questions or concerns regarding your shipment, our customer service team is here to assist you.
Urgent Shipping Requests
For orders requiring delivery within one week, an additional fee of $60 will apply.
Dispatch, Processing, and Delivery Times
lOrders placed and confirmed before 2 PM (GMT) from Monday to Friday will be dispatched the same day.
lOrders confirmed after this time will be dispatched the next working day.
lDelivery times range from 7-16 days, depending on the selected service and destination.
All orders are shipped through trusted carriers such as USPS or Yun-Express, and tracking details will be provided upon dispatch. Please note that any customs or import charges are the buyer's responsibility.
Service Delivery Policy
If your purchase includes a service component, it will be delivered according to the terms agreed upon at the time of purchase. The delivery timeline may vary depending on the nature of the service and the order date. Services will be considered successfully delivered upon completion.
Thank you for choosing idpapa.xin! We value your trust and look forward to serving you. If you have any questions, feel free to reach out to our customer support team.