Shipping Policy
At IDPAPA (Creovate Cards Limited), we are committed to providing fast and reliable shipping worldwide. Please read our shipping policy to understand the delivery process and estimated timelines.
1. Processing Time
· Orders are processed within 2-5 business days after payment confirmation.
· Custom game card orders may require additional processing time, depending on the complexity of the design.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
Shipping Method | Estimated Delivery Time | Tracking Available |
Standard Shipping | 7-15 business days | Yes |
Express Shipping | 3-7 business days | Yes |
Delivery times may vary depending on the destination and customs clearance process.
3. Shipping Rates
· Shipping costs are calculated at checkout based on the destination and selected shipping method.
· Free shipping may be available for bulk or promotional orders.
4. International Shipping
· We ship worldwide! However, delivery times may vary due to customs processing in different countries.
· Buyers are responsible for any import duties, taxes, or customs fees that may apply in their country.
5. Order Tracking
· Once your order is shipped, we will provide a tracking number via email.
· You can track your package through our website or the courier’s official tracking page.
6. Lost or Delayed Shipments
· If your order is delayed beyond the estimated time, please contact our support team.
· We are not responsible for delays caused by customs clearance, weather conditions, or carrier issues.
7. Damaged or Incorrect Orders
· If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Provide clear photos of the issue, and we will arrange a replacement or refund.